Core Subjects (Compulsory)
- Selling Skills
- Consumer and Buyer Behaviour
- Principles of Customer Service
- Business English
- Word Processing
Choice Subjects (2 Subjects are compulsory.)
- Intro to P.C.
- Principles of Marketing
- Retail Marketing
- Presentation Graphics
- Introduction to Business Accounting (FMI)
- Understanding the Internet
- Life Skills
- Define the sales function and the sales process.
- Define and understand each stage of the sales process and sales cycle.
- Set sales targets.
- Plan the sales strategy.
- Plan the sales process.
- Implement the sales strategy and process.
- Close the sale.
- Process the sale.
- Deliver the service and/or product.
- Follow up to confirm a happy customer and client.
- Keep in contact with existing customers to ensure regular flow of new sales.
- Understand consumers.
- Operate Word Processing and Spreadsheet software.
- Set business, sales and personal goals.
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