Receptionist

Core Subjects (Compulsory)

• Reception and Switchboard Skills


• Principles of Customer Service


• General Office Practice


• Word Processing


• Business English

Choice Subjects (2 Subjects are compulsory.)

• Life Skills


• Intro to P.C.


• Windows


• Keyboarding


• Audio Typing

Personality Profile

• Pleasant


• Courteous


• Helpful


• Patient


• Friendly


• Polite


• Enthusiastic


• Presentable

Outcomes

• Receive visitors and screen calls


• Communicate effectively with customers


• Be familiar with office routine procedures, filing and correspondence.

For more information or to apply, please click here.