Core Subjects (Compulsory)
- Reception and Switchboard Skills
- Principles of Customer Service
- General Office Practice
- Word Processing
- Business English
Choice Subjects (2 Subjects are compulsory.)
- Life Skills
- Intro to P.C.
- Audio Typing
- Receive visitors and screen calls
- Communicate effectively with customers
- Be familiar with office routine procedures, filing and correspondence.
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