Introduction to Call Centre Certificate (See Note)
A competency providing a brief outline of the operational requirements of a Contact Centre Environment.
Duration | NQF | *Full Course Fee | *50% Bursary Available (to qualify – see notes) |
Monthly Payments (from) |
Registration Fee |
4 Months | NQF 2 | R 5 200 | R 2 600 | R 650 | R 1 190 |
Career Paths: Contact Centre Assistant.
Note: National Certificate in Call Centre Support: Consists of a Certificate in Call Centre Communications + Certificate in Call Centre Inbound and Outbound + Introduction to Call Centre Certificate. You can register for a 12 month course or individual 4 month courses.
Source: www.stanfordcolleges.co.za