National Certificate in Call Centre Support
This qualification was designed to meet the needs of learners who wish to enter the field of Contact Centres. Contact Centres have become key business tools – integral to the way organisations achieve their business objectives. This is a relatively new industry and employers are recruiting key staff to operate their Call Centres in a professional manner.
| Duration | NQF | *Full Course Fee | *50% Bursary Available (to qualify – see notes) |
Monthly Payments (from) |
Registration Fee |
| 12 Months | NQF 2 | R 14 160 | R 7 080 | R 590 | R 1 190 |
Career Paths: Contact Centre Agent, Contact Centre Consultant, Contact Centre Supervisor, Customer Service Representative, Direct Selling Agent, Tele-Marketing, Data Capturing.
Source: www.stanfordcolleges.co.za