Receptionist Secretary

Core Subjects (Compulsory)

• Reception and Switchboard Skills
• Principles of Customer Service
• General Office Practice
• Typing Skills for the Executive Secretary
• Word Processing
• Business English
• Typing Speed Development

Choice Subjects (2 Subjects are compulsory)

• Keyboarding
• Life Skills
• Intro to P.C.
• Windows
• Audio Typing

Personality Profile

• Pleasant
• Friendly
• Polite
• Presentable
• Helpful
• Enthusiastic
• Patient
• Courteous

Outcomes

• Communicate effectively with customers
• Receive visitors and screen calls
• Utilise word processing skills
• Be familiar with office routine procedures, filing and correspondence
• Possess good typing skills

(A minimum typing speed of 30 w.p.m must be obtained.)

For more information or to apply, please click here.