COURSE: SYSTEMS SUPPORT NQF 5

SAQA ID : 48573

NQF LEVEL : 5

(Minimum credits : 147)

Purpose of Qualification: The purpose of the qualification is to develop learners with the requisite competencies against skills profile for the System Support career path.

Availability: Durban, Johannesburg (141 Main), Pretoria, Cape Town, Bloemfontein, Randburg, Kempton Park, Pietermaritzburg, De Beer Street, Vereeniging, 33 Troye, Jacob Maree, Bicard Street, Johannesburg (32D).

Registered with: Department of Education.

Accredited by: Isett Seta.

Admission requirements: New National Senior Certificate (NSC) that allow entry to the Higher Education Certificate Diploma or Bachelors Degree. OR Equivalent NQF Level 4 qualification.

Minimum completion time: 1 year.

Articulation: This qualification was developed to allow for further study in Information Technology and related fields at Higher Education levels. It will allow the qualified learner to progress to further qualifications either in Systems Support or other IT domains, or in related industries where IT is a key component. In particular, this qualification has been designed to allow entry into the National Diploma in Systems Support at NQF level 5 and into current tertiary qualifications at National Diploma level.

Assessment of programme: Assessment is conducted as both Formative Assessment & Summative Assessment. The Formative Assessment is covered as Continuous Assessment Test and compilation of a Portfolio of evidence by the learner. The Summative Assessment takes place as a National Summative exam for 1st & 2nd Semester. It is compulsory for all learners to complete WIL for completion of the programme.

(All modules below are compulsory) Semester 1	(All modules below are compulsory) Semester 2
Personal Development Network Architecture & Standards Enterprise Systems Management Designing a LAN for Departmental Office	Client Server Networking Monitor, Maintain & Test Systems Managing LANS & Understanding WANS Assembling, Maintaining & Repairing a Server

 Career Focus

This qualification can lead to the following career opportunities:

•  ICT Networking & Support Specialist

•  ICT Support Technicians

•  Server Operator

•  Help Desk Support

•  Call or Contact Centre Customer Services