Receptionist Secretary

Core Subjects (Compulsory)

• Reception and Switchboard Skills


• Principles of Customer Service


• General Office Practice


• Typing Skills for the Executive Secretary


• Word Processing


• Business English


• Typing Speed Development

Choice Subjects (2 Subjects are compulsory)

• Keyboarding


• Life Skills


• Intro to P.C.


• Windows


• Audio Typing

Personality Profile

• Pleasant


• Friendly


• Polite


• Presentable


• Helpful


• Enthusiastic


• Patient


• Courteous

Outcomes

• Communicate effectively with customers


• Receive visitors and screen calls


• Utilise word processing skills


• Be familiar with office routine procedures, filing and correspondence


• Possess good typing skills

(A minimum typing speed of 30 w.p.m must be obtained.)

For more information or to apply, please click here.