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COURSE: RECEPTIONIST

Receptionist
Boston Campus
Type:
N/A
Duration:
Full Time

Receptionist


Core Subjects (Compulsory)




  • Reception and Switchboard Skills

  • Principles of Customer Service

  • General Office Practice

  • Word Processing

  • Business English


Choice Subjects (2 Subjects are compulsory.)




  • Life Skills

  • Intro to P.C.

  • Windows

  • Keyboarding

  • Audio Typing


Personality Profile




  • Pleasant

  • Courteous

  • Helpful

  • Patient

  • Friendly

  • Polite

  • Enthusiastic

  • Presentable


Outcomes




  • Receive visitors and screen calls

  • Communicate effectively with customers

  • Be familiar with office routine procedures, filing and correspondence.


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