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COURSE: HIGHER CERTIFICATE IN IT: USER SUPPORT...

Higher Certificate in IT: User Support Services
Higher Certificate in IT: User Support Services
Type:
N/A
Duration:
1 Year Full Time

Introduction


The purpose of the qualification is to produce graduates who are productive, competent, able to work independently, and who can manage time effectively in entry-level technical user support positions that span a wide range of computing environments requiring support personnel.

Please note that an average of 60% for all modules at the exit level is required if an applicant wishes to proceed to the Diploma: IT (Support Services).


(Please note that these are the specific programme admission requirements - the university has its own minimum admission requirements.)
ADMISSION REQUIREMENTS FOR CURRENT GRADE 12 LEARNERS


  • Admission Points Score of 28.

  • Minimum NSC requirements for certificate entry must be met.

  • English, Afrikaans or isiXhosa (home language or first additional language) on at least level 3 (40-49%).

  • NSC achievement rating of at least 2 (30-39%) for Mathematics or 3 (40-49%) for Mathematical Literacy.

  • Applicants with an Admission Points Score between 22 and 27 may be referred to write the Access Assessment Battery before a decision is made on whether or not to admit the applicant to the course.


ADMISSION REQUIREMENTS FOR APPLICANTS WHO MATRICULATED PRIOR TO 2008


  • Senior Certificate with at least 2 Higher Grade subjects.

  • Learners must score at least 25 points on the university’s SPS rating scale.

  • Applicants who do not meet the requirements for direct admission, and who have an SPS of 18 or higher, may be referred to write the Access Assessment Battery before a decision is made on whether or not to admit the applicant to the course.


APPLICABLE RULES
Re-admission Policy

Please consult the re-admission policy at the front of the prospectus.

Obtaining the qualification
The qualification shall be obtained by completing the modules prescribed by Senate.

DURATION
The qualification shall extend over a minimum of one year of full-time study. 

MODULES:
Information Skills 1
Technical Support 1
User Support 1
Informations Systems 1

For more information on this certificate, CLICK HERE

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